If It Ain’t Broke — Fix It! Seeking Continuous Improvement is Critical in Business
It doesn’t matter if you’ve been in the CEO’s chair for a day or a decade — the idea of change is always frightening. When business is going well, it can be tempting to make organizational processes ironclad and immutable. Comfortable leaders may not think that exploring new ideas is worth the time or effort; after all, why would they bother trying something new and risky when the current system works just fine?